TERMS OF SERVICE
Updated: July 24, 2026
Table of Contents
8 - User Information and Submissions
9 - User Content, Testimonials, Success Stories and Media Submissions
10 - Community Standards and Prohibited Conduct
12 - Participant Relationships and Personal Decision
13 - Intellectual Property Rights
14 - Artificial Intelligence and Technology Features
15 - Third Party Services and Platform
19 - Payments, Subscriptions and Refunds
22 - Electronic Communications and Electronic Signatures
23 - SMS/Text Messaging Communication
24 - Dispute Resolution; Binding Arbitrartion; Class Action Waiver
29 - Reservation of Interpretation
31 - Changes to These Terms
SECTION 1 – ACCEPTANCE OF TERMS
Welcome to Sophia Spallino LLC ("Company," "we," "our," or "us").
These Website Terms of Use ("Terms") govern your access to and use of our websites, online platforms, applications, digital content, communications, memberships, communities, events, services, and related offerings (collectively, the "Services").
By accessing or using any portion of the Services, including visiting our websites, submitting forms, applying for memberships or services, registering for events, subscribing to communications, participating in communities, or otherwise interacting with us, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use the Services.
SECTION 2 – ELIGIBILITY
The Services are intended solely for individuals who are at least eighteen (18) years of age and who possess the legal capacity to enter into binding agreements under applicable law.
By accessing or using the Services, you represent and warrant that:
(a) you are at least eighteen (18) years old;
(b) you have the legal authority and capacity to enter into these Terms;
(c) all information you provide to us is truthful, accurate, current, and complete to the best of your knowledge; and
(d) your use of the Services does not violate any applicable law, regulation, court order, or contractual obligation.
We reserve the right to deny access to, restrict, suspend, or terminate use of the Services if we reasonably believe any eligibility requirement has not been satisfied.
By applying for, purchasing, accessing, participating in, registering for, accepting introductions through, or otherwise using any Service, you represent and warrant that all information provided regarding your identity, relationship status, availability, intentions, eligibility, preferences, background, and participation is truthful, accurate, current, and complete to the best of your knowledge.
Participants represent and warrant that all information regarding relationship status, availability, intentions, relationship goals, relationship structure, and eligibility to participate is truthful, accurate, current, and complete at the time it is provided and throughout participation in the Services.
Participants agree that they are responsible for promptly notifying the Company through official Company-designated communication channels of any material changes to information previously provided that may impact participation, introductions, eligibility, or administration of the Services. Informal communications, including but not limited to social media interactions, comments, direct messages, or other unofficial channels, may not constitute proper notice to the Company.
The Company relies upon participant-provided information when administering Services and is not responsible for independently verifying every statement, representation, disclosure, preference, intention, or circumstance provided by any participant.
SECTION 3 – ABOUT SOPHIA SPALLINO LLC
Sophia Spallino LLC is a Louisiana limited liability company that operates relationship-focused services, communities, events, educational content, and related offerings.
Our Services may include, without limitation:
(a) Luxury Lesbian™ Matchmaking services;
(b) matchmaking consultations;
(c) Queer Country Club® memberships and community experiences;
(d) introductions facilitated through our services;
(e) workshops, retreats, dinners, networking experiences, and events;
(f) podcasts, newsletters, educational content, and media offerings; and
(g) other products, services, programs, memberships, content, and offerings that we may provide from time to time.
Information describing the Company's Services, pricing, memberships, events, consultations, programs, products, promotions, availability, or other offerings is provided for general informational and marketing purposes only.
Nothing published on the Website constitutes a binding offer, guarantee of availability, promise of acceptance, quotation, contractual commitment, or obligation to provide any particular Service. All Services remain subject to eligibility requirements, availability, separate service-specific agreements where applicable, and the Company's discretionary acceptance and approval processes.
The Company is not a public dating marketplace, background verification service, safety verification provider, investigative service, or relationship certification service. The Services are private relationship-focused offerings designed to facilitate opportunities for connection, community, education, and introductions.
Any application process, consultation, interview, participation review, compatibility assessment, or internal evaluation performed by the Company is conducted solely for business, operational, community, and matchmaking purposes and does not constitute a certification, verification, endorsement, guarantee, or assurance regarding any individual.
The Company's review processes are not equivalent to, and should not be relied upon as, formal background checks, investigative services, identity authentication services, financial evaluations, employment screening, tenant screening, or professional verification services. Any review, evaluation, application process, consultation, or participation consideration performed by the Company is conducted solely for internal business, community, operational, and matchmaking purposes. Unless expressly stated in a separate written agreement, Users should not assume that any participant has undergone any particular screening or verification process beyond what the Company expressly describes in writing.
SECTION 4 – ADDITIONAL AGREEMENTS
Certain Services may be governed by separate agreements, policies, waivers, releases, participation terms, membership terms, purchase terms, or other documents.
Examples may include:
(a) Matchmaking Client Agreements;
(b) Match Participation Agreements;
(c) Event Terms and Liability Waivers;
(d) Membership Terms and Community Guidelines;
(e) Retreat Agreements;
(f) Payment Plan Agreements; and
(g) other service-specific agreements.
Certain Services require execution of separate agreements, waivers, releases, participation terms, membership terms, purchase terms, policies, or other service-specific documents before participation is permitted.
These Website Terms govern your general access to and use of the Website and Services. Participation in any specific Service shall additionally be governed by the applicable service-specific agreement, which forms a separate contractual arrangement between you and the Company.
In the event of any conflict between these Website Terms and a service-specific agreement, the service-specific agreement shall control solely with respect to the applicable Service.
SECTION 5 – NO GUARANTEE OF RESULTS
Sophia Spallino LLC provides relationship-focused services, memberships, communities, events, content, introductions, consultations, and related offerings designed to facilitate opportunities for connection, education, participation, and personal growth.
The Company does not guarantee and expressly disclaims any guarantee regarding:
(a) acceptance into any service, program, membership, event, consultation, retreat, or offering;
(b) receipt of introductions or matchmaking opportunities;
(c) compatibility between any individuals;
(d) romantic interest, attraction, or mutual interest between individuals;
(e) relationship formation, relationship success, engagement, marriage, or any other relationship outcome;
(f) the availability, responsiveness, participation, intentions, conduct, character, authenticity, identity, or future behavior of any individual;
(g) admission to, participation in, or continued access to any community, membership, event, or offering;
(h) personal, professional, emotional, social, educational, financial, or business outcomes; or
(i) any other specific result arising from participation in the Services.
Any introductions, recommendations, invitations, admissions, participation opportunities, content, communications, coaching, guidance, feedback, or interactions facilitated through the Services are based on subjective considerations, professional judgment, available information, operational considerations, and other factors that may vary over time.
No introduction, recommendation, invitation, membership approval, event participation, consultation, communication, or other interaction should be construed as an endorsement, certification, guarantee, representation, warranty, or assurance regarding any individual, opportunity, service, or outcome. Participants acknowledge that introductions, recommendations, invitations, matches, or opportunities may not be exclusive unless expressly stated in a separate written agreement.
Each individual remains solely responsible for exercising independent judgment in connection with all interactions, communications, meetings, relationships, decisions, and activities arising from or relating to the Services.
Outcomes and experiences may be affected by factors outside the Company's control, including participant responsiveness, availability, communication, preferences, decisions, timing, willingness to engage, and actions or inactions of other individuals.
Terms used by the Company, including but not limited to “emotionally available,” “intentional,” “aligned,” “compatible,” “high-quality,” “ready,” “successful,” “commitment-minded,” or similar descriptions reflect subjective considerations, preferences, observations, and matchmaking judgment only.
Such terms do not constitute warranties, certifications, psychological evaluations, professional assessments, verified characteristics, promises, or guarantees regarding any participant’s personality, character, emotional state, intentions, compatibility, future behavior, or relationship readiness.
SECTION 6 – NO RELIANCE
You acknowledge that, except as expressly set forth in a separate written agreement executed by the Company, you have not relied upon any statement, representation, estimate, expectation, marketing material, promotional content, oral discussion, social media content, or other communication in deciding to access or use the Services. Any such materials are provided for general informational purposes only and do not modify these Terms or create contractual obligations.
SECTION 7 – NO PROFESSIONAL ADVICE
The Services, including any content, communications, educational materials, podcasts, newsletters, consultations, workshops, presentations, coaching, guidance, recommendations, or other information made available by the Company, are provided for informational, educational, and entertainment purposes only.
Nothing provided through the Services constitutes legal, financial, tax, medical, mental health, psychological, therapeutic, relationship, professional, or other professional advice.
You should consult qualified professionals regarding your particular circumstances before making decisions based upon information obtained through the Services.
Your reliance upon any information provided through the Services is solely at your own risk.
SECTION 8 – USER INFORMATION AND SUBMISSIONS
In connection with the Services, you may submit, upload, transmit, provide, publish, communicate, or otherwise make available information, materials, content, photographs, videos, recordings, testimonials, applications, questionnaires, forms, communications, feedback, reviews, social media information, and other materials (collectively, "Submissions").
You represent and warrant that:
(a) all information and materials you provide are truthful, accurate, current, and complete to the best of your knowledge;
(b) you have the legal right, authority, and permission to provide such information and materials;
(c) your Submissions do not violate any applicable law, regulation, contractual obligation, intellectual property right, privacy right, publicity right, confidentiality obligation, or other right of any third party;
(d) your Submissions do not contain false, misleading, fraudulent, defamatory, harassing, unlawful, or otherwise objectionable content; and
(e) your Submissions do not contain malicious code, viruses, malware, or other harmful materials.
You acknowledge and agree that the Company may reasonably rely upon information and materials provided by you in connection with administering Services, facilitating introductions, evaluating participation, preparing profiles, operating memberships and communities, administering events, providing consultations, communicating with participants, and conducting related business activities.
You remain solely responsible for the accuracy, completeness, legality, and appropriateness of your Submissions.
The Company shall have no responsibility for independently verifying all information submitted by users, participants, members, applicants, clients, attendees, subscribers, or other individuals.
The Company may rely upon statements, representations, disclosures, answers, questionnaires, interviews, communications, and other information voluntarily provided by users, applicants, members, clients, attendees, and participants.
Failure by a participant to disclose accurate, current, or material information shall remain the sole responsibility of that participant and shall not create responsibility or liability for the Company.
The Company reserves the right, but has no obligation, to review, refuse, remove, edit, restrict, decline, or discontinue consideration of any Submission at any time and for any reason.
Any collection, use, storage, disclosure, or processing of personal information contained within Submissions shall be governed by the Company's Privacy Policy.
SECTION 8 – USER INFORMATION AND SUBMISSIONS
In connection with the Services, you may submit, upload, transmit, provide, publish, communicate, or otherwise make available information, materials, content, photographs, videos, recordings, testimonials, applications, questionnaires, forms, communications, feedback, reviews, social media information, and other materials (collectively, "Submissions").
You represent and warrant that:
(a) all information and materials you provide are truthful, accurate, current, and complete to the best of your knowledge;
(b) you have the legal right, authority, and permission to provide such information and materials;
(c) your Submissions do not violate any applicable law, regulation, contractual obligation, intellectual property right, privacy right, publicity right, confidentiality obligation, or other right of any third party;
(d) your Submissions do not contain false, misleading, fraudulent, defamatory, harassing, unlawful, or otherwise objectionable content; and
(e) your Submissions do not contain malicious code, viruses, malware, or other harmful materials.
You acknowledge and agree that the Company may reasonably rely upon information and materials provided by you in connection with administering Services, facilitating introductions, evaluating participation, preparing profiles, operating memberships and communities, administering events, providing consultations, communicating with participants, and conducting related business activities.
You remain solely responsible for the accuracy, completeness, legality, and appropriateness of your Submissions.
The Company shall have no responsibility for independently verifying all information submitted by users, participants, members, applicants, clients, attendees, subscribers, or other individuals.
The Company may rely upon statements, representations, disclosures, answers, questionnaires, interviews, communications, and other information voluntarily provided by users, applicants, members, clients, attendees, and participants.
Failure by a participant to disclose accurate, current, or material information shall remain the sole responsibility of that participant and shall not create responsibility or liability for the Company.
The Company reserves the right, but has no obligation, to review, refuse, remove, edit, restrict, decline, or discontinue consideration of any Submission at any time and for any reason.
Any collection, use, storage, disclosure, or processing of personal information contained within Submissions shall be governed by the Company's Privacy Policy.
SECTION 9 – USER CONTENT, TESTIMONIALS, SUCCESS STORIES, MEDIA SUBMISSIONS
Certain Services may permit or invite users, clients, participants, members, attendees, subscribers, guests, or other individuals to submit, provide, share, upload, publish, transmit, or otherwise make available testimonials, reviews, feedback, success stories, relationship updates, photographs, videos, recordings, communications, social media content, screenshots, interviews, media materials, or similar content ("User Content").
You retain ownership of any intellectual property rights you hold in your User Content.
However, by voluntarily submitting User Content to the Company for publication, promotion, editorial use, community use, educational use, marketing use, podcast use, media use, or related business purposes, you grant the Company a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, publish, display, distribute, transmit, edit, modify, adapt, crop, resize, reformat, summarize, excerpt, translate, create derivative works from, and otherwise utilize such User Content in connection with the Company's business operations and Services.
This license includes the right to use User Content in connection with:
(a) websites and landing pages;
(b) social media platforms;
(c) podcasts and media content;
(d) newsletters and email communications;
(e) marketing and advertising materials;
(f) presentations and educational content;
(g) community content and member communications;
(h) event promotions; and
(i) other lawful business purposes.
You represent and warrant that:
(a) you own or control all rights necessary to grant the rights described in this section;
(b) any necessary permissions, releases, or consents have been obtained;
(c) the Company's use of the User Content as permitted by these Terms will not violate the rights of any third party; and
(d) the User Content is accurate to the best of your knowledge and does not contain knowingly false or misleading information.
The Company may, but is not obligated to, use, publish, display, feature, distribute, retain, remove, edit, summarize, anonymize, redact, obscure, crop, modify, or discontinue use of any User Content at any time and in its sole discretion.
Nothing in these Terms obligates the Company to publish, promote, display, feature, or otherwise use any User Content. Testimonials, success stories, reviews, relationship experiences, and participant statements reflect individual experiences only. The Company does not guarantee that any testimonial, success story, review, or participant experience represents the typical, expected, or guaranteed experience of any other participant.
Testimonials, reviews, success stories, relationship experiences, media appearances, endorsements, promotional materials, statistics, examples, and other marketing content published by the Company are provided for illustrative and informational purposes only. They reflect individual experiences and should not be interpreted as typical results, guaranteed outcomes, promises of future performance, or representations that every participant will achieve similar experiences or relationship outcomes. Individual results vary based upon numerous factors, many of which are beyond the Company's control.
The collection, use, disclosure, and processing of personal information contained within User Content remain subject to the Company's Privacy Policy.
SECTION 10 – COMMUNITY STANDARDS AND PROHIBITED CONDUCT
The Company seeks to foster a respectful, professional, inclusive, and relationship-focused environment across its websites, communities, memberships, events, programs, consultations, introductions, communications, and related Services.
By accessing or participating in the Services, you agree to conduct yourself in a lawful, respectful, and responsible manner.
You agree not to:
(a) provide false, misleading, fraudulent, deceptive, or materially inaccurate information;
(b) impersonate any person or entity or misrepresent your identity, affiliation, background, intentions, relationship status, or eligibility;
(c) harass, threaten, intimidate, stalk, bully, abuse, defame, discriminate against, or otherwise mistreat any individual;
(d) engage in conduct that is unlawful, harmful, offensive, disruptive, inappropriate, or inconsistent with the purposes of the Services;
(e) infringe upon the intellectual property, privacy, publicity, confidentiality, contractual, or other rights of any person or entity;
(f) collect, harvest, scrape, reproduce, distribute, disclose, sell, share, or misuse information relating to other participants, members, clients, attendees, subscribers, guests, or users without authorization;
(g) interfere with, disrupt, damage, impair, or attempt to gain unauthorized access to any website, platform, system, account, community, event, or Service;
(h) introduce malicious code, viruses, malware, automated bots, scraping tools, or other harmful technologies into the Services;
(i) use the Services for commercial solicitation, unauthorized advertising, spam, lead generation, recruiting, or other purposes not expressly authorized by the Company;
(j) engage in conduct that compromises the safety, privacy, integrity, reputation, or experience of the Company, its communities, participants, members, clients, attendees, or guests; or
(k) encourage, facilitate, assist, or attempt any of the foregoing activities.
(l) disclose false or misleading information regarding your relationship status, availability, romantic intentions, monogamy preferences, personal circumstances, or eligibility to participate;
(m) screenshot, record, reproduce, publish, distribute, share, or disclose private member communications, profiles, photographs, videos, discussions, introductions, events, community information, or confidential materials without authorization.
(n) disclose, reveal, publish, distribute, or share another participant's identity, participation in the Services, relationship status, personal information, private circumstances, or communications without authorization.
(o) use automated means, including bots, crawlers, spiders, artificial intelligence systems, machine learning tools, large language models, data mining tools, scraping technologies, or similar technologies to access, monitor, collect, copy, index, extract, reproduce, or analyze any portion of the Services except as expressly authorized by the Company in writing.
(p) use any Company Content, user-generated content, databases, profiles, directories, communications, or other materials made available through the Services to train, develop, improve, benchmark, fine-tune, validate, or otherwise support any artificial intelligence, machine learning, algorithmic, or automated system without the Company's prior written consent.
The Company reserves the right, but assumes no obligation, to investigate alleged violations of these Terms and to take any action it deems appropriate under the circumstances.
Participants acknowledge and agree that they are solely responsible for their own communications, disclosures, content sharing, and interactions with other participants. The Company is not responsible for unauthorized screenshots, recordings, disclosures, publications, sharing, misuse, or distribution of information, content, communications, photographs, videos, or other materials by participants or third parties.
While the Company may establish community standards and take action regarding violations in its discretion, the Company cannot guarantee that other participants will comply with confidentiality obligations, community guidelines, privacy expectations, or these Terms.
Without limiting any other rights or remedies, the Company may, in its sole discretion and without prior notice, restrict, suspend, remove, terminate, deny, or condition access to any website, community, membership, event, consultation, introduction, communication channel, program, platform, or Service if it believes a violation of these Terms has occurred or that such action is otherwise appropriate to protect the integrity of the Services, participants, members, clients, attendees, guests, or the Company.
The Company is not obligated to disclose the basis for any decision relating to participation, access, suspension, restriction, or removal.
SECTION 11 – NO DUTY TO MONITOR
The Company reserves the right, but assumes no obligation, to monitor, review, investigate, screen, evaluate, moderate, supervise, or otherwise oversee any user, participant, member, client, attendee, subscriber, guest, communication, interaction, community activity, event activity, content, or Submission.
The Company does not undertake any duty to monitor the conduct, communications, actions, statements, activities, intentions, identity, character, authenticity, eligibility, safety, or behavior of any individual.
The Company's decision to review, evaluate, moderate, restrict, suspend, remove, terminate, or otherwise take action in any particular circumstance shall not create any duty or obligation to do so in any other circumstance.
Users remain solely responsible for exercising independent judgment and taking appropriate precautions in connection with all interactions and activities arising from or relating to the Services.
Any review, moderation, interview, consultation, application review, participation evaluation, compatibility consideration, or other process performed by the Company is intended solely to support operation of the Services.
Such actions do not create any duty, obligation, warranty, representation, or guarantee that any individual is safe, truthful, suitable, compatible, emotionally available, relationship-ready, free from risk, or appropriate for any particular participant.
SECTION 12 – PARTICIPANT RELATIONSHIPS AND PERSONAL DECISIONS
Participants are solely responsible for exercising independent judgment regarding all communications, meetings, relationships, travel, financial decisions, living arrangements, commitments, and personal interactions arising from or relating to the Services.
The Company is not responsible for personal decisions made between participants, including but not limited to gifts, loans, investments, shared expenses, travel arrangements, housing decisions, financial support, business relationships, or other personal commitments.
Participants are solely responsible for decisions regarding whether, when, and how to disclose personal information to other individuals, including but not limited to relationship history, identity, family circumstances, personal experiences, lifestyle considerations, personal circumstances, financial matters, and other private information. The Company does not require participants to disclose sensitive personal information to other participants unless they independently choose to do so.
SECTION 13 – INTELLECTUAL PROPERTY RIGHTS
All content, materials, features, functionality, designs, text, graphics, logos, trademarks, service marks, trade names, photographs, videos, audio recordings, podcasts, educational materials, matchmaking materials, community materials, event materials, software, technology, databases, compilations, and other content made available through the Services (collectively, "Company Content") are owned by or licensed to Sophia Spallino LLC and are protected by applicable intellectual property, trademark, copyright, trade secret, and other laws.
For the avoidance of doubt, the Company's proprietary matchmaking methodologies, profile structures, questionnaires, intake materials, compatibility frameworks, evaluation criteria, interview processes, workflows, scoring systems, presentation formats, internal procedures, operational methods, and related intellectual property constitute valuable proprietary assets of the Company and are protected by applicable intellectual property, trade secret, and unfair competition laws. Except as expressly authorized in writing, you may not reproduce, imitate, adapt, reverse engineer, analyze for competitive purposes, commercialize, or create derivative works based upon any such proprietary methodologies or materials.
Without prior written consent from the Company, you may not:
(a) copy, reproduce, distribute, publish, display, modify, create derivative works from, sell, license, exploit, or otherwise use Company Content for commercial purposes;
(b) reverse engineer, decompile, disassemble, or attempt to derive source code from any portion of the Services;
(c) use Company Content to create competing services, communities, programs, memberships, events, matchmaking offerings, databases, or products;
(d) remove or alter any copyright, trademark, proprietary, or other legal notices; or
(e) otherwise use Company Content in a manner not expressly authorized by the Company.
Marketing campaigns, advertisements, promotional copy, sales materials, website layouts, branding strategies, customer journeys, email sequences, funnels, and other marketing assets created or used by the Company are proprietary and may not be copied, reproduced, adapted, or used to develop competing products or services without the Company's prior written consent.
Nothing in these Terms transfers ownership of any intellectual property rights to you.
All rights not expressly granted are reserved by the Company.
SECTION 14 – ARTIFICIAL INTELLIGENCE AND TECHNOLOGY FEATURES
The Services may include automated tools, artificial intelligence features, algorithms, compatibility technology, recommendation systems, or similar technology-supported features.
Such tools are provided for convenience, organization, personalization, and informational purposes only.
The Company does not guarantee the accuracy, completeness, reliability, compatibility, relationship success, attraction, suitability, or outcome of any artificial intelligence feature, recommendation, calculation, suggestion, or technology-generated result.
Users remain solely responsible for exercising independent judgment regarding all connections, communications, and decisions.
SECTION 15 – THIRD PARTY SERVICES AND PLATFORMS
The Services may utilize, integrate with, or provide access to third-party platforms, websites, applications, software, payment processors, community platforms, communication tools, social media platforms, scheduling systems, analytics providers, or other third-party services.
Your use of any third-party platform or service may be governed by separate terms, conditions, privacy policies, and practices established by the applicable third party.
Sophia Spallino LLC does not control and is not responsible for the availability, security, content, functionality, policies, actions, omissions, products, services, or practices of third parties.
The Company makes no representation or warranty regarding any third-party platform, service, website, application, product, or provider.
Your interactions with third parties are solely between you and the applicable third party.
SECTION 16 – RESERVATION OF RIGHTS
Sophia Spallino LLC reserves all rights not expressly granted under these Terms.
Without limiting any other provision of these Terms, the Company reserves the right, in its sole discretion and to the fullest extent permitted by law, to:
(a) accept or decline any inquiry, application, purchase, registration, membership, consultation request, event registration, or participation request; refuse to provide any Service; restrict, suspend, remove, terminate, or condition access to any Service, membership, community, account, event, consultation, communication channel, or offering; and discontinue communications with any individual, whenever the Company determines such action is appropriate in its sole discretion and to the fullest extent permitted by applicable law;
(b) modify, discontinue, suspend, replace, or remove any feature, offering, benefit, service, content, membership, event, or program;
(c) establish, interpret, modify, enforce, or waive policies, standards, eligibility requirements, participation requirements, and community guidelines;
(d) investigate suspected violations of these Terms or other applicable agreements;
(e) protect the integrity, reputation, safety, operations, and business interests of the Company and its Services; and
(f) take any action the Company reasonably determines is necessary to administer, protect, or operate its Services.
The Company is not obligated to disclose the basis for any decision made pursuant to this section.
The Company further reserves the right, at any time and without prior notice, to modify, suspend, discontinue, remove, replace, restrict access to, or update any portion of the Website, Services, content, features, functionality, pricing, offerings, promotions, memberships, communities, or technology for any reason. The Company shall not be liable for any modification, interruption, suspension, or discontinuation of the Website or any portion of the Services.
SECTION 17– DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS.
SOPHIA SPALLINO LLC DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, OR PERFORMANCE.
WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT:
(a) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR AVAILABLE AT ALL TIMES;
(b) ANY INFORMATION PROVIDED THROUGH THE SERVICES WILL BE ACCURATE, COMPLETE, CURRENT, OR RELIABLE;
(c) ANY DEFECTS OR ERRORS WILL BE CORRECTED;
(d) THE SERVICES WILL BE FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS;
(e) ANY MATCHMAKING, INTRODUCTION, MEMBERSHIP, COMMUNITY, CONSULTATION, EVENT, CONTENT, COMMUNICATION, OR OTHER SERVICE WILL RESULT IN ANY PARTICULAR OUTCOME; OR
(f) ANY PARTICIPANT, MEMBER, CLIENT, ATTENDEE, GUEST, SUBSCRIBER, OR INTRODUCED INDIVIDUAL WILL ACT IN A PARTICULAR MANNER OR POSSESS ANY PARTICULAR CHARACTERISTICS.
YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.
YOU ACKNOWLEDGE THAT YOUR ACCESS TO AND USE OF THE WEBSITE, YOUR SUBMISSION OF INFORMATION THROUGH THE WEBSITE, YOUR PURCHASE OF SERVICES, AND ANY COMMUNICATIONS OR INTERACTIONS ARISING FROM YOUR USE OF THE SERVICES ARE UNDERTAKEN VOLUNTARILY AND AT YOUR OWN DISCRETION AND RISK. EXCEPT AS EXPRESSLY PROVIDED IN A SEPARATE WRITTEN AGREEMENT, YOU REMAIN SOLELY RESPONSIBLE FOR EXERCISING INDEPENDENT JUDGMENT REGARDING ANY DECISIONS MADE IN CONNECTION WITH THE SERVICES.
SECTION 18 – FORCE MAJEURE
The Company shall not be liable for any delay, interruption, suspension, cancellation, failure, degradation, or inability to perform any obligation or provide any Service where such delay, interruption, suspension, cancellation, failure, degradation, or inability results from circumstances beyond the Company's reasonable control.
Such circumstances may include, without limitation, acts of God, natural disasters, severe weather, fire, flood, epidemic, pandemic, public health emergency, war, terrorism, civil unrest, labor disputes, governmental actions, legal restrictions, utility failures, internet outages, telecommunications failures, cyberattacks, technology failures, third-party platform failures, social media platform interruptions, account access restrictions, platform functionality issues, digital service disruptions, transportation disruptions, venue closures, supplier failures, or other similar events.
The Company reserves the right to modify, postpone, reschedule, suspend, substitute, or cancel Services affected by such circumstances.
SECTION 19 – PAYMENTS, SUBSCRIPTIONS AND REFUNDS
Fees, payment schedules, subscription terms, cancellation rights, and refund eligibility may vary by Service and may be governed by separate service-specific agreements.
Unless otherwise expressly stated in a separate written agreement, purchasing a Service does not guarantee any specific outcome, result, relationship, introduction, opportunity, or experience.
Failure to use, attend, access, respond, participate in, or fully utilize any purchased Service does not automatically create entitlement to a refund, credit, extension, or replacement.
Subscription-based Services may renew according to the terms disclosed at purchase. Users are responsible for managing cancellation requests according to the applicable membership or subscription terms.
SECTION 20 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SOPHIA SPALLINO LLC, ITS AFFILIATES, OWNERS, MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, REPRESENTATIVES, LICENSORS, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, THE COMPANY SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM OR RELATING TO:
(a) interactions between participants, members, clients, attendees, guests, subscribers, or introduced individuals;
(b) matchmaking services, introductions, referrals, recommendations, or participation decisions;
(c) community participation, memberships, consultations, events, retreats, workshops, dinners, networking activities, or social interactions;
(d) user-generated content, testimonials, reviews, communications, or materials submitted by third parties;
(e) interruptions, delays, unavailability, errors, omissions, or technical issues affecting the Services;
(f) reliance upon information provided by participants or third parties; or
(g) any personal, emotional, relational, social, financial, business, reputational, or other outcomes relating to the Services.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF:
(i) ONE HUNDRED U.S. DOLLARS (USD $100); OR
(ii) THE AMOUNT ACTUALLY PAID BY YOU TO THE COMPANY FOR THE APPLICABLE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
NOTHING IN THESE TERMS SHALL EXCLUDE LIABILITY TO THE EXTENT SUCH LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
SECTION 21 – INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Sophia Spallino LLC and its affiliates, owners, members, managers, officers, directors, employees, contractors, agents, representatives, licensors, successors, and assigns from and against any and all claims, demands, actions, proceedings, investigations, liabilities, losses, damages, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys' fees and costs, arising out of or relating to:
(a) your use of the Services;
(b) your violation of these Terms;
(c) your violation of any applicable law, regulation, or third-party right;
(d) any information, materials, content, communications, or User Content submitted or provided by you;
(e) your interactions with any participant, member, client, attendee, guest, subscriber, introduced individual, or third party; or
(f) any negligent, wrongful, unlawful, fraudulent, misleading, or intentional act or omission by you.
The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate fully with the Company's defense of such matter.
SECTION 22 – ELECTRONIC COMMUNICATIONS AND ELECTRONIC SIGNATURES
By accessing or using the Services, communicating with the Company electronically, creating accounts, submitting forms, registering for events, purchasing services, joining memberships, executing agreements, checking acceptance boxes, clicking buttons indicating consent or acceptance, or otherwise interacting with the Company through electronic means, you consent to receive communications electronically.
You agree that electronic communications, electronic records, electronic notices, electronic disclosures, electronic signatures, and electronically executed agreements shall satisfy any legal requirement that such communications or agreements be in writing.
You further agree that electronic signatures shall have the same force and effect as handwritten signatures to the fullest extent permitted by applicable law.
SECTION 23 – SMS/TEXT COMMUNICATIONS
By voluntarily providing your mobile telephone number and opting in to receive SMS or text messages from Sophia Spallino LLC or The Queer Country Club®, you expressly consent to receive recurring automated or non-automated text messages regarding our products, services, memberships, podcasts, coaching programs, matchmaking services, consultations, events, retreats, community updates, digital offerings, promotions, reminders, transactional notifications, customer support, and other communications relating to our business.
Your consent to receive SMS messages is not a condition of purchasing any product or service unless expressly stated otherwise.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Upon receipt of your opt-out request, we will send a confirmation message and will discontinue further SMS communications unless and until you subsequently opt in again.
Help
If you require assistance regarding our SMS messaging program, reply HELP to any message or contact us at [email protected].
Message Frequency
Message frequency varies depending upon your interactions with the Company, the Services you request, your subscriptions, purchases, event registrations, community participation, and other communications.
Message and Data Rates
Message and data rates may apply according to your wireless service plan. You are solely responsible for any fees charged by your wireless carrier.
Carrier Disclaimer
Wireless carriers are not liable for delayed, undelivered, misdirected, or failed messages.
Privacy
Information collected in connection with our SMS messaging program is subject to the Company's Privacy Policy.
SECTION 24 – DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, controversy, or cause of action arising out of or relating to these Terms, the Services, or your relationship with Sophia Spallino LLC shall be resolved exclusively through binding arbitration on an individual basis, except where prohibited by applicable law.
Prior to initiating arbitration, the parties agree to first attempt to resolve the dispute informally by providing written notice describing the nature of the dispute and the relief requested.
If the dispute is not resolved within thirty (30) days following such notice, either party may initiate binding arbitration.
The arbitration shall be administered by the American Arbitration Association ("AAA") under its applicable consumer arbitration rules then in effect.
The arbitration shall be conducted before a single arbitrator.
The arbitrator shall have exclusive authority to resolve disputes relating to the interpretation, applicability, enforceability, or formation of this arbitration provision.
TO THE FULLEST EXTENT PERMITTED BY LAW, ALL CLAIMS SHALL BE BROUGHT SOLELY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING.
THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL.
THE PARTIES WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING.
If any portion of this section is determined to be unenforceable, the remaining portions shall remain in full force and effect to the fullest extent permitted by law.
SECTION 25 – GOVERNING LAW
These Terms and any dispute arising out of or relating to the Services shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to conflict of laws principles.
Subject to the arbitration provisions above, any proceeding that is not required to be arbitrated shall be brought exclusively in a court of competent jurisdiction located in Lafayette Parish, Louisiana, and each party irrevocably submits to the jurisdiction of such courts.
SECTION 26 – SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, unenforceable, or incapable of enforcement by a court or arbitrator of competent jurisdiction, such provision shall be enforced to the maximum extent permitted by applicable law and the remaining provisions shall remain in full force and effect.
The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms.
SECTION 27 – NON-WAIVER
No failure, delay, omission, course of dealing, course of performance, or partial exercise by the Company of any right, remedy, power, privilege, or provision under these Terms shall operate as or be construed as a waiver thereof.
Any waiver of any right, remedy, power, privilege, provision, breach, or default must be expressly set forth in a written instrument signed by an authorized representative of the Company.
Any waiver granted in a particular instance shall apply only to the specific matter for which it was granted and shall not constitute a waiver of any other right, remedy, power, privilege, provision, breach, default, or future occurrence.
The Company's decision not to enforce any provision of these Terms in one or more instances shall not be deemed a continuing waiver of that provision or of any other provision.
SECTION 28 – ASSIGNMENT
You may not assign, transfer, delegate, sublicense, or otherwise convey any rights, interests, obligations, or responsibilities arising under these Terms without the prior written consent of the Company.
Any attempted assignment, transfer, delegation, sublicense, or conveyance by you in violation of this section shall be null and void.
The Company may assign, transfer, delegate, sublicense, or otherwise convey any of its rights, interests, obligations, or responsibilities under these Terms, in whole or in part, without restriction and without notice to you, including in connection with a merger, acquisition, corporate reorganization, restructuring, financing transaction, sale of assets, transfer of business operations, or similar transaction.
Subject to the foregoing, these Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.
SECTION 29 – RESERVATION OF INTERPRETATION
The headings contained in these Terms are for convenience only and shall not affect the interpretation of any provision. The Company reserves the right to interpret these Terms in a commercially reasonable manner consistent with their intended purpose, subject to applicable law.
SECTION 30– ENTIRE AGREEMENT
These Terms, together with the Company's Privacy Policy and any applicable service-specific agreements, waivers, releases, participation terms, membership terms, purchase terms, or other agreements expressly incorporated by reference, constitute the entire agreement between you and the Company regarding the subject matter addressed herein.
These Terms supersede all prior or contemporaneous communications, discussions, representations, understandings, negotiations, proposals, or agreements relating to the same subject matter, whether oral, written, electronic, or otherwise.
Nothing in this section shall modify, replace, or supersede any separate service-specific agreement governing a particular Service, except as expressly stated therein.
SECTION 31– CHANGES TO THESE TERMS
The Company reserves the right, in its sole discretion, to modify, amend, update, revise, supplement, replace, or discontinue these Terms, the Website, or any portion of the Services at any time.
Updated Terms shall become effective upon posting to the Website unless a later effective date is specified or applicable law requires otherwise.
The Company may, but is not obligated to, notify users of material changes by posting a notice on the Website, by email, or through other reasonable means.
Your continued access to or use of the Website or any Services following the effective date of revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately discontinue use of the Website and the affected Services.
SECTION 32 – CONTACT INFORMATION
Sophia Spallino LLC
Email:
Mailing Address:
201 Rue Beauregard, Suite 202
Lafayette, Louisiana 70508
United States
This address is strictly for business correspondence. Please do not send cards, gifts, packages, or personal items, as we are unable to receive them at this location.
If you have questions regarding these Terms, please contact us using the information above.
Message and data rates may apply.
Prospect agrees he/she is solely responsible for any and all third party fees a prospect may incur when being contacted by Sophia Spallino LLC and/or its business divisions, affiliates, partners, clients, vendors and list managers.
By filling out ANY of our forms you also forfeit your right to litigate against Sophia Spallino LLC based on any previously alleged infraction (alleged infractions prior to you submitting any forms) including but not limited to SMS, email, or robo-dial. If any of the terms are held unenforceable, the reminder of the terms shall remain in effect.
Please DO NOT digitally sign this agreement by submitting any forms on any of our websites if you do not agree with our terms and conditions. To unsubscribe from email, phone, sms, or robo-dialing mediums please send an email to [email protected] and include the phone number and or email address you wish to be removed.
Sophia Spallino LLC